When someone searches for help at midnight, they find you — not a 404.
Marzipan works with community legal centres, mental health services, and nonprofits across Australia, protecting, stabilising, and strengthening their digital presence for the long term. Plugins fall out of date. Accessibility slips. A contact form stops working and nobody knows for three months. We're the people watching for that.
Not sure where to start? Run a free Digital Risk Snapshot →
Trusted by legal centres, arts organisations, mental health services, and purpose-driven businesses across Australia.
The site hasn't been updated since the last staff change.
The contact form might be working. Probably.
Someone was looking after it — but that arrangement quietly ended.
This is how most organisations arrive at a problem. Not through a crisis, but through drift. Small things left unattended until a funder asks a question, a complaint lands, or a search that should find you doesn't.
Left alone, digital systems drift. We don't let that happen. We work with organisations that recognise this pattern and want someone responsible for making sure it stops.
We work with legal services, community organisations, and purpose-driven groups to protect, stabilise, and strengthen their digital presence and keep it that way.
Six interconnected disciplines — each one a pillar of long-term digital credibility.
An inaccessible website isn't just a UX problem for a legal centre. It's a compliance risk, a funding conversation, and potentially a complaint. We make sure it never becomes any of those things.
Your digital presence doesn't pause after launch day. Reputations are built — and damaged — by what happens in the months and years that follow. We stay close, stay accountable, and handle the quiet ongoing work that most agencies simply walk away from.
Projects end. Reputations don't. We remain accountable for outcomes long after the site is live.
We understand your systems, your risks, and your obligations before we touch anything. No guesswork.
Quiet, consistent oversight — accessibility, security, compliance, monitoring. Done without fuss.
We've worked with cultural institutions and community organisations for over a decade. We're still here.
You're not paying for time. You're paying for a site that doesn't go down, a search presence that doesn't drift, and a digital infrastructure someone is actually watching.
We've been working with Ben to improve our law practice's online and digital presence, and the experience has been outstanding. Ben is the owner of Marzipan, and that shows in the level of care, accountability, and consistency he brings to his work.
Working with Marzipan Media was a great experience, especially for our not-for-profit community group. With our shoestring budget, we needed a website that was affordable but still welcoming, accessible, and effective — and Marzipan Media delivered exactly that.
Ben was extremely helpful, willing to explain and share in-depth knowledge, answering any questions we had from content, to site speed and SEO. We're very pleased with the outcome.
A Digital Capacity Diagnosis is a structured review of your website, search visibility, security, and digital operations — with board-ready findings in plain English. A practical starting point, not a sales process.
Within 30 days, we stabilise your website and tracking, resolve critical issues affecting performance, and establish a clear roadmap for growth.
