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Sydney web design & SEO — digital stewardship for high-trust organisations

Web design and SEO for organisations that can’t afford things to break.

A stale page or a broken form isn’t an inconvenience. It’s the difference between being found and being missed.

I’m Ben Adams. I work with a small number of community legal centres, mental health services, arts organisations and nonprofits across Australia — keeping their sites healthy, visible, and quietly out of trouble. Based in Sydney, working Australia-wide.

Ben Adams, founder of Marzipan

Ben Adams, Marzipan — Sydney

Book a 20-minute chatTake the 90-second capacity snapshotNo sign-up. Nothing sent to you unless you ask.

Trusted across Sydney and NSW by

Legal, arts, heritage and community organisations across Sydney and NSW.

  • Museums of History NSW
  • Kwoop
  • National Art School
  • Australian Geographic
  • Prime
  • Lagum

Free website audit — digital capacity snapshotFour questions. No wrong answers.

Ninety seconds. You’ll see where your foundations are steady and where they’re quietly exposed.

Stop or go back any time. Your answers stay in this browser tab and are never sent, stored or emailed.

SnapshotQuestion 1 of 4
When was your website last checked for security and accessibility?

Nothing here is stored or sent. Or skip it and just talk to me.

Web design, SEO and Google Ad GrantsThe work, in the order it usually matters.

Open only what you need. Nothing is hidden behind a form.

01

Digital foundationsAccessible, secure website design

A website that is fast, accessible, secure and calm to run.

Read more

Rebuilds and remediation for sites that have been added to for years. WCAG 2.1 AA as a baseline, not an upgrade.

Documented in plain English, so nothing depends on one person’s memory.

02

Search visibilitySEO for nonprofits and legal services

Being findable in the moment someone needs help, not just in the annual report.

Read more

Earned visibility only: structure, clarity, technical health, real subject authority. No tricks that put your reputation on loan.

Reported on the searches that matter to your service, not vanity keywords.

Search visibilitySEO for law firms
03

Online campaignsGoogle Ad Grant management

Google Ad Grant management that stays compliant and keeps working.

Read more

Grant accounts get suspended quietly and noticed late. I hold the policy requirements, the tracking and the monthly hygiene.

Any paid spend stays modest, measured, and reported in language a board can act on.

Online campaigns
04

Content that worksPlain-language web copywriting

Pages that a distressed reader can understand on the first pass.

Read more

Plain-language rewrites, sensible reading levels, clear exits, no dark patterns.

Applies equally to service pages, intake forms and funding reports.

Content that works

Not sure which of these you need? That’s usually what the snapshot is for — or ask me directly.

Who this is forTrusted by organisations across Sydney, regional NSW and Australia where the website isn’t a marketing tool. It’s the front door for people who have nowhere else to turn.

Open whichever sounds like you.

Community legal centresRead

Intake pages that work under stress, accessible forms, and search visibility for the specific problems your clients arrive with — tenancy, family violence, debt, discrimination.

Websites for community legal centresThe Digital Capacity Diagnosis

Mental health servicesRead

Trauma-informed page structure, quiet exits, and uptime you can rely on at 2am. Crisis information should never sit behind a slow page or a broken link.

Websites for mental health servicesTalk it through

Arts and cultureRead

Season launches that hold up under a traffic spike, ticketing journeys that don't lose people, and funding-body reporting that isn't a fortnight of guesswork.

Websites for arts and culture organisationsWhat we do

Charities and nonprofitsRead

Google Ad Grant eligibility and compliance, donation journeys that don't leak, and a digital risk position your board can sign off without a translator.

Websites for nonprofitsGoogle Ad Grant management

No pitch, no preparation

Tell me what’s worrying you. Twenty minutes, and you’ll know where you stand.

Website maintenance & accessibility monitoring — the zero-drift protocolWebsites don’t fail suddenly. They drift.

A plugin here, an unlabelled image there, a certificate nobody renewed. Stewardship is the standing check that keeps drift from becoming an incident.

Checked monthly. Reported quarterly, in one page your board can read without translation.

Standing checksIllustrative
Uptime, rolling 90 days99.98% nominal
Accessibility, WCAG 2.1 AA96 of 98 criteria
Security postureClear scanned 2 days ago
  • Backups verified, not assumed
  • Certificates and domains tracked
  • Ad Grant policy compliance
  • Analytics integrity checked

Case note

Nolan Family Law

A Sydney practice whose enquiries arrive at the worst week of someone’s life. Findability is not marketing; it is access.

Average search position

6.6 1.11

Across the terms that bring enquiries, over eleven months. Earned through structure, technical health and subject authority — no link schemes, nothing that puts a regulated practice at risk.

Happy to walk you through the working, including what didn’t work. Read the case note →

In their wordsWhat it’s like to work together.

He is refreshingly transparent about expectations, under-promises, and consistently over-delivers. His calm approach and genuine honesty are, sadly, a rarity in the digital agency space.

Chad Nolan

Principal, Nolan Lawyers

With our shoestring budget, we needed a website that was affordable but still welcoming, accessible, and effective — and Marzipan delivered exactly that. They took the time to understand who we are and who we support, creating a site that feels warm, inclusive, and easy to navigate.

Sanctuary BPD Carer Support Group

Not-for-profit, NSW

Website audit pricing & stewardshipTwo ways in. Neither of them is a contract.

First tierNo cost

A twenty-minute conversation

No preparation, no documents, no slides. Tell me what’s worrying you.

  • You talk, I listen and ask a few questions
  • Straight answer on whether I can help
  • If I can't, I'll say who might
Book a 20-minute chat

Or reply to an email if that’s easier.

Second tier$1,500 + GST

The Digital Capacity Diagnosis

A board-ready assessment of where your digital foundations stand, and what to do first.

What you get

  • A written report on security, accessibility, performance, visibility and governance
  • A prioritised roadmap: now, next, later — with rough costs
  • A 30-minute walkthrough, with your board papers in mind
Request the diagnosis

Most organisations start with the free conversation.